Privacy Policy

Privacy Policy

Last updated [DATE].

General

Your privacy is an important priority of Avid Hawk LLC. The terms "we," "our," and "us" refer to Avid Hawk LLC, and the terms "you" or "your" refer to any individual who accesses this website. This Privacy Policy is intended to inform you about what information we collect through our website and how we use it. By using this website, or continuing to use this website, you consent to this Privacy Policy in full and also to our Terms of Use.

Our Privacy-First Approach

This website was built with a privacy-first mindset. We do not use third-party tracking or analytics services that set non-essential cookies. We do not use advertising networks that follow you across the web. Our analytics system is developed and operated by us and does not share your data with any third party. We self-host core website components whenever possible — such as icon libraries — so that unnecessary third-party data exposure is minimized simply by loading a page on our website. If we ever need to use a third-party solution, we select only privacy-first services that do not set non-essential cookies. For web fonts, we use Bunny Fonts, a privacy-focused, zero-logging font service that does not collect or share your data.

Overview of Information Collection

In general, you can visit our website without revealing any personally identifiable information about yourself to us. Our website automatically collects limited non-personally identifiable information through our server logs and analytics system, including:

  • the amount of time you spend on our website,
  • your browser type,
  • the domain you visited our website from,
  • your IP address (hashed before being stored in our analytics system to further protect your privacy), and
  • other similar non-personally identifiable technical information.

This information is used solely to understand our website traffic and improve our website. It is not shared with third parties in a way that would identify you personally. The only personally identifiable information we collect is information you choose to voluntarily provide to us, such as through a contact form or quote form.

Cookies and Similar Technologies

This website was built with a privacy-first mindset. We only use essential cookies necessary for core functionality such as server security and similar essential purposes. We do not use tracking, advertising, or any other non-essential cookies. As a result, Do Not Track (DNT) signals have no practical effect on your browsing experience here — there is simply nothing to turn off.

Server Logs

Our servers automatically log standard technical information about website visitors, including IP addresses, HTTP referer, and related information. HTTP referer is an HTTP header field that identifies the domain address that linked you to our website. Server logs are used for security monitoring, identifying potentially malicious activity, and operational purposes. We reserve the right to block IP addresses that show signs of suspicious or malicious behavior. While server logs may contain IP addresses, this information is used for security, operational, and other essential purposes only.

Our Analytics System

We operate our own analytics system, which runs entirely on our server. This system does not use cookies and does not track you across other websites. IP addresses are hashed before being stored in our analytics system as an additional privacy protection. Data collected through our analytics system is used solely to understand how our website is used and to improve the experience for our visitors. We do not sell this data. Further, we do not share this data with third parties except as required for legal, security, or other essential purposes.

Personally Identifiable Information

Beyond the technical information described above, we do not collect personally identifiable information unless you affirmatively and voluntarily provide it to us. Any information collected through our voluntary forms — such as your name, email address, or telephone number — is provided entirely at your own discretion and is not required.

We do not sell your personally identifiable information to third parties. We do not sell or share your personal information for advertising purposes. We do not share your personally identifiable information except in the following circumstances:

  • Service Providers. We may share information with trusted third-party service providers who assist us in operating our website, delivering our services, or supporting other business functions such as email communication or payment processing.
  • Legal Compliance. We reserve the right to disclose your information, including personally identifiable information, if required by law, in response to legal process such as a subpoena, or to protect our legal rights.

Third-Party Links

Our website may provide links to other websites for the convenience of our website users. Our website may also make use of social media features and widgets that are hosted by a third party or hosted directly on our website. Your interactions with any social media feature, widget, or link are governed by the privacy policy of the third party providing it. We neither own nor control third-party websites, social media features, or widgets accessible through this website. We encourage you to review the privacy policy of any third-party website before providing them with any personal information.

Removing or Changing Your Information

You may contact us to review, update, or request removal of personally identifiable information we have collected about you. We may require you to verify your identity before making changes to your records. Please send all requests to webterms@avidhawk.com.

Your Privacy Rights

We do not sell personal information. If you would like to know what personal information we have collected about you, request correction of inaccurate information, or request deletion of your personal information, please contact us at webterms@avidhawk.com.

Personally Identifiable Information of Children

Our website is not directed to anyone under the age of 18, and by using this website, you are confirming that you are 18 years of age or older, or are over the age of 13 and using this website with the consent and supervision of a parent or guardian. If a parent or guardian is aware or becomes aware that his or her child has provided us with personally identifiable information without consent, please contact us at webterms@avidhawk.com, so we can remove the unauthorized information from our records.

This website does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our records. Parents or guardians who believe their child has submitted personal information to us are encouraged to contact us immediately at webterms@avidhawk.com so we can take appropriate action.

Security & Breach Notification

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach that affects your personal information, we will notify affected users in accordance with applicable law.

Opt-Out of Communications

If you have provided us with your contact information and no longer wish to receive communications from us, you may opt out at any time by contacting us at webterms@avidhawk.com. We will process your request promptly.

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time without advance notice. Changes will be posted to this page, and your continued use of the website constitutes acceptance of the then-current Privacy Policy. We will update the Last Modified date at the top of this page whenever changes are made. We encourage you to review this Privacy Policy periodically.

How to Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your privacy rights, opt out of future communications from us, or need to contact us about any privacy-related matter, please email us at webterms@avidhawk.com.